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The ISO 9001: 2015 Quality Management System (QMS) is the latest version of a framework developed and recommended by the International Organization for Standardization (ISO), headquartered in Geneva, Switzerland.
This system is designed to ensure a consistent ability to meet customer requirements and is applicable to organizations of all types and sizes.
ISO 9001:2015 Certification is recognized globally and serves as an assurance to customers, subcontractors, and potential partners that a company is dependable and capable of consistently fulfilling its contractual commitments.
This new version of ISO 9001 places a greater emphasis on processes, making it more compatible with how businesses operate. It breaks down the artificial barriers that previously existed within the standard.
By focusing on process flows, customer satisfaction, and continual improvement of the QMS, these changes are designed to provide enhanced value to clients. ISO 9001:2015 is built upon eight quality management principles, offering a framework to guide organizations towards continual improvement.
The Benefits of ISO 9001: 2015 include:
It improves the overall effectiveness and efficiency of organizations.
Provides a basis for fact-based decision-making.
Offers controlled methods for measuring and monitoring processes and products.
Ensures that services and products consistently meet customer needs and expectations, leading to sustained customer satisfaction.
Structuring the operations of the organization to achieve desired results.
Provides a better understanding of the relationship between costs and benefits.
Involves top management in the improvement of the QMS.
Provides an organization-wide, consistent, and comprehensive approach, clarifying roles and responsibilities and linkages to all interested parties.
Offers a systematic and visible way to lead and operate an organization that continually improves performance.
In summary, ISO 9001:2015 is a modernized framework that focuses on enhancing the effectiveness and efficiency of organizations, driving customer satisfaction, and promoting continual improvement. It provides a structured and comprehensive approach to quality management and decision-making, involving top management and ensuring that an organization consistently meets customer needs and expectations.
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